Reply
03 Nov 2012
Member
Playstation Staff

PSN Store error 8002400C

87 Replies 21,979 Views Created 03-11-2012

Hi - im getting the error 8002400C when I'm trying to log into the PSN Store for the last couple of days......how do I go about fixing this? is anyone else getting it? Or are Sony doing maintenance on the store?

 

All help appreciated

 

Cheers

 

Jarvis

Reply
0 Kudos
Message 1 of 88 (21,979 Views)
Reply
0 Kudos
Member
 
Playstation Staff

Re: PSN Store error 8002400C

I got that too, but most of the time, after yesterday, it loads psn just fine. But after loading screen it just gets stuck into a black screen. I have to restart my ps3 from the front panel all the fricking time. It was working just fine earlier yesterday....

Reply
0 Kudos
Message 2 of 88 (21,975 Views)
Reply
0 Kudos
Level 1
 
Playstation Staff

Re: PSN Store error 8002400C

Yep the PSN itself is fine, but I can't get into the Store :-(

Reply
0 Kudos
Message 3 of 88 (21,968 Views)
Reply
0 Kudos
Member
 
Playstation Staff

Re: PSN Store error 8002400C

I'm having the same problem. Mine just says error n won't let me on the ps store
Reply
0 Kudos
Message 4 of 88 (21,799 Views)
Reply
0 Kudos
Playstation Staff

Re: PSN Store error 8002400C

Hi guys,

 

There are a small number of users who are unable to access the new Store and we are looking into this.

 

In the mean time there are a few things you can try.

 

1) Set the date and time via the Internet

 

2) Delete and reinstall the PS Store app.

 

I will get back to you once I hear from the Store team.

 

SFZ






Reply
0 Kudos
Message 5 of 88 (21,785 Views)
Reply
0 Kudos
Member
 
Playstation Staff

Re: PSN Store error 8002400C

Hi

 

exactly same problem here, I tried auto sync, and deleting the store install, but the problem remains the same...

 

Internet test from the ps3 works fine, no errors

 

Any ideas?

 

Thanks

Reply
0 Kudos
Message 6 of 88 (21,380 Views)
Reply
0 Kudos
Member
 
Playstation Staff

Re: PSN Store error 8002400C

Yeh same Problem

Hope it's fixed soon 

Reply
0 Kudos
Message 7 of 88 (21,034 Views)
Reply
0 Kudos
Playstation Staff

Re: PSN Store error 8002400C

Hi guys,

 

Please confirm the following about your setups.

 

PS3 model:

ISP:

Is it a UK account:

When did this issue start:

 

Thanks,

 

SFZ






Reply
0 Kudos
Message 8 of 88 (20,980 Views)
Reply
0 Kudos
Member
 
Playstation Staff

Re: PSN Store error 8002400C

Ps3 model : Vesion 4.31
Isp
Is it a UK account : NO
When did this issue start : January 2nd
Reply
0 Kudos
Message 9 of 88 (20,859 Views)
Reply
0 Kudos
Member
 
Playstation Staff

Re: PSN Store error 8002400C

Yup, this is still a problem, can't log on psn store.

Reply
0 Kudos
Message 10 of 88 (20,470 Views)
Reply
0 Kudos