Reply
03 Nov 2012

Member

Playstation Staff

PSN Store error 8002400C

87 Replies 21,664 Views Created 03-11-2012

Hi - im getting the error 8002400C when I'm trying to log into the PSN Store for the last couple of days......how do I go about fixing this? is anyone else getting it? Or are Sony doing maintenance on the store?

 

All help appreciated

 

Cheers

 

Jarvis

Please use plain text.
Reply
0 Kudos
Message 1 of 88 (21,664 Views)
Reply
0 Kudos
Member
 
Playstation Staff

Re: PSN Store error 8002400C

I got that too, but most of the time, after yesterday, it loads psn just fine. But after loading screen it just gets stuck into a black screen. I have to restart my ps3 from the front panel all the fricking time. It was working just fine earlier yesterday....

Please use plain text.
Reply
0 Kudos
Message 2 of 88 (21,660 Views)
Reply
0 Kudos
Member
 
Playstation Staff

Re: PSN Store error 8002400C

Yep the PSN itself is fine, but I can't get into the Store :-(

Please use plain text.
Reply
0 Kudos
Message 3 of 88 (21,653 Views)
Reply
0 Kudos
Member
 
Playstation Staff

Re: PSN Store error 8002400C

I'm having the same problem. Mine just says error n won't let me on the ps store
Please use plain text.
Reply
0 Kudos
Message 4 of 88 (21,484 Views)
Reply
0 Kudos
Playstation Staff

Re: PSN Store error 8002400C

Hi guys,

 

There are a small number of users who are unable to access the new Store and we are looking into this.

 

In the mean time there are a few things you can try.

 

1) Set the date and time via the Internet

 

2) Delete and reinstall the PS Store app.

 

I will get back to you once I hear from the Store team.

 

SFZ






Please use plain text.
Reply
0 Kudos
Message 5 of 88 (21,470 Views)
Reply
0 Kudos
Member
 
Playstation Staff

Re: PSN Store error 8002400C

Hi

 

exactly same problem here, I tried auto sync, and deleting the store install, but the problem remains the same...

 

Internet test from the ps3 works fine, no errors

 

Any ideas?

 

Thanks

Please use plain text.
Reply
0 Kudos
Message 6 of 88 (21,065 Views)
Reply
0 Kudos
Member
 
Playstation Staff

Re: PSN Store error 8002400C

Yeh same Problem

Hope it's fixed soon 

Please use plain text.
Reply
0 Kudos
Message 7 of 88 (20,719 Views)
Reply
0 Kudos
Playstation Staff

Re: PSN Store error 8002400C

Hi guys,

 

Please confirm the following about your setups.

 

PS3 model:

ISP:

Is it a UK account:

When did this issue start:

 

Thanks,

 

SFZ






Please use plain text.
Reply
0 Kudos
Message 8 of 88 (20,665 Views)
Reply
0 Kudos
Member
 
Playstation Staff

Re: PSN Store error 8002400C

Ps3 model : Vesion 4.31
Isp
Is it a UK account : NO
When did this issue start : January 2nd
Please use plain text.
Reply
0 Kudos
Message 9 of 88 (20,544 Views)
Reply
0 Kudos
Member
 
Playstation Staff

Re: PSN Store error 8002400C

Yup, this is still a problem, can't log on psn store.

Please use plain text.
Reply
0 Kudos
Message 10 of 88 (20,155 Views)
Reply
0 Kudos