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04 Mar 2010
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Playstation Staff
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80029780 error cannot activate my ps3

[ Edited ]
93 Replies 24,361 Views edited 04-03-2010

I called Sony and they said they cannot do anything to activate my console! Im not happy at all, my account is useless now.

I have spent loads of money buying games and content on psn, I know I have activated the limit of 5 consoles but for him to say I was game sharing is a joke.

There must be something I can do to activate my console, I re-bought my ps3 off the person i sold it too but my account wasn't on the console.

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Message 1 of 94 (24,361 Views)
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Level 7
 
Playstation Staff

Re: 80029780 error cannot activate my ps3

So just briefly outline how you have activated 5 consoles with your account?
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Message 2 of 94 (24,341 Views)
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Level 1
 
Playstation Staff

Re: 80029780 error cannot activate my ps3

I have since the release bought and sold ps3's due to money problems or trading for an xbox 360.

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Message 3 of 94 (24,323 Views)
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Level 1
 
Playstation Staff

Re: 80029780 error cannot activate my ps3

So am i screwed then with my account?

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Message 4 of 94 (24,311 Views)
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Level 8
 
Playstation Staff

Re: 80029780 error cannot activate my ps3

it would appear so :smileysad:

Lesson for the future - when selling a PS3, deactivate your account on it first :smileysad:

* YLOD? * *PSN Connection Problems?* *Blu Ray Problems

And we weren't even testing for that.. :Thumbs:

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Message 5 of 94 (24,299 Views)
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Level 1
 
Playstation Staff

Re: 80029780 error cannot activate my ps3

i've just bought marvel vs capcom 2 to see if it would let me activate my console but it hasn't im getting annoyed now.

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Message 6 of 94 (24,384 Views)
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Level 8
 
Playstation Staff

Re: 80029780 error cannot activate my ps3

are you trying to activate the console, or add your PSN ID to it?

* YLOD? * *PSN Connection Problems?* *Blu Ray Problems

And we weren't even testing for that.. :Thumbs:

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Message 7 of 94 (24,384 Views)
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Level 1
 
Playstation Staff

Re: 80029780 error cannot activate my ps3

hi, im trying to activate the console to re-download my previous and future content.

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Message 8 of 94 (24,381 Views)
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Level 3
 
Playstation Staff

Re: 80029780 error cannot activate my ps3

Going by what you have said ("but for him to say I was game sharing is a joke.") it looks like Sony have blocked it because they believe you were game sharing.

 

If this is not the case the only thing I can suggest is that you keep pestering Sony Customer Services to try and convince them that you are genuine. Explain the situation calmly and rationally (when I spent my time in CS one thing I found almost guaranteed NOT to get you listened to is to rant) and ask if they can do something.

 

If the person you speak to cannot help ask to speak to a supervisor. If you get no joy from those keep trying. Make a nuisance of yourself (a polite one of course). This can quite often work, CS departments get fed up and do what you want to get rid of you.

 

Unfortunately if anything is to be done it will be at the discretion of the Sony CS team or, more correctly, the discretion of one person in the CS team. Just hope you get to speak to somebody who is having a good day or who got l@id last night! :smileywink:

Juby1
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Message 9 of 94 (24,368 Views)
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Level 1
 
Playstation Staff

Re: 80029780 error cannot activate my ps3

Thanks for your help, i called them and they said there is difinitly nothing they can do:smileysad: i've spent at least £80 pound on psn, what a waste.

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Message 10 of 94 (24,353 Views)
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