also, I am not sure how this works, is someone from manufacturers side reading these as well cause I would like to hear their comment about this, I do appreciate your help and guidance, but I still would like to get Sony's comment to this as well before doing something that might cause that I have no warranty in my ps3...
Its really odd that they have not instructed their re-seller channels from this problem and to be honest, this kind of ruined my weekend.
So, I would like to be sure and hear what sony has to say about this and handle it by the book, this is quite funny that you guys were able to solve this in no time and meanwhile I even havent found phone number from where I could ask about this...
So in case you are able to find email or phone number to their help desk or technical support for Finland, I really would appreciate this, anycase, I will take it to Sony's distributor tomorrow just to instruct them to tell peopple about this kind of problems and how this update should be made.
Many thanks for your help so far...you are doing free work for Sony, make sure that you are getting something in change.
I didn't matter if this will brake the warranty, because i bought my PS 3 in a big electronic mall here in Germany on saturday. And if i hadn't solve the problem yesterday, i planned to change it in the mall - and i'm really sure, they will had changed it. There is also no warranty seal you have to break if you open this little cover, just a little bit of blue paint on the screw head, but if you screw carefully you would not damage this paint. You can remove it very, very easy. There is also a metal bow on the framework the HDD is fixed in to pull it out. And because of the S-ATA interface there's no cable to plug in or out, just pull it out and push it back.
I my eyes the HDD is designed to change it very easy and without loosing warranty. There's not even a screw in the framework! Only two brackets!
My advice: open one litte cover, screw the screw out, start the PS3, wait until 3%-4% percent (i did so) pull the HDD out and wait what will happen! Put the HDD back... Maybe you have to start it once again.
If it will fix the problem you can play again.
If it will not - change the system or contact the Sony support.
Or you let it be and only contact the support.
I think its worth a try!
But i will not force anybody! I only think you should not be to scary.
The bad update is not your fault, you only want to fix it.
Even the distributors technical support could not get it moving, my ps3 was sent to importer as they had no clue how to solve this and that they had never heard about this problem it only raises you points as you were able to crack this in no time...
What happened is that they gave me 120 gb version to substitute my 250gb version until they will get replacement from the importer. I just realized that Sony has to be the worst company to stand in front of their problems. They are only dropping all their responsibilities to their value chain and eventually to end customer like me. I am really dissapointed, not only that I spent several hours in net, searching for the root cause and trying figure this out by my self+ driving +calls to distributor. Not to even mention 7hours I lost by playing and all that data will be lost. Man, I have to say that in the end, its us, end users who are paying and testing their products.
So, as you may notice that this issue got my blood boiling and only thing that I was lacking is the instruction from what to do if something goes wrong , some support from sony, but they dont even have support here in Finland for technical problems...what a dissapointment.No humanity.
But as for the silver lining, you were able to tackle this problem faster than they even knew that they have made error in new version...that my friend is what I can call good work. Many thanks & lets hope that once they will send new ps to me, it will work like it should be working.
good night and regards from cold north!
I also had the same problem as you guys,and i tried taking the HDD out half way through the install and it did nothing except give me a minute's countdown to basically put it back,after talking to peope on various forums i tried the re-formatting teqhnique ,which was taking it to my local currys electrical and paying them £29.99 to clear everything on there.
I went home, inserted the HDD back in its place and i got rid of the loop and i now had the 1 to 6 option list after doing the beep sequence ,so i phoned technical support and they told me to choose option 3 ,nothing happened so then they said try option 5 and still nothing so now im waiting on a phone call from the manager tommorrow to hopefully discuss a fix or refurb free of charge,at the end of the day i would still be playing it if i didnt try to install there latest update ,in fact we all would so after reading your problems it can only help my cause .
I will post on this forum the outcome of my talk with the manager.
I had the same issue with this. Sony tech support wanted me to send it to fix it. My system is close to a launch version so no warranty. The issue was their FIRMWARE update that Modern Warfare wanted. Anyway, since my system is out of warranty, and being in the IT field for over 10 years, I am not afraid to take something apart.
DO NOT DO THIS IF YOUR SYSTEM IS UNDER WARRANTY OR YOU EVER PLAN TO SEND TO SONY because you will have to remove the Warranty Sticker:
With that said, I had to take the PS3 apart (Instructions can be found on google). I removed the battery that is on the left side of the board, opposite side of the BLURAY Drive, shorted the 2 battery PINS on the board. Left the battery off, hooked everything back up and turned it on. It did a fast update, then went into the Initial system set up. It got it out of the loop, 50 times I got the loop. Now my PS3 starts up without any type of issue. I put the battery back in and no other issues.
I am sure that SONY will remove this post, I can only hope that someone who dont have a lot of money sees it first before its gone.
Below: Word Doc I had typed up to post
First let me tell you what had happened. Error 8002f1f9, 8002f1f0 and 8002f042
My son got Modern Warfare 2 for x-mas and when I attempted to load it, it required a Firmware update that was on the CD. From what I understand, it copies the update to something on board.
Well, after it got to about 55%, it gave an error code 8002f1f9. I removed the HDD during the update the second time and it got to 99% and stopped. After a long while, it gave error 8002F042. Of course Sonys online error tool didn’t have these.
I called Sony and after trying to get me into the Hidden Recovery Console, not letting it come up, Sony told me that I would have to send it in. It would cost x amount of money I dont have. The PS3 is close to a launch version and I have had no issues with it until this update. Then of course Sony tech tried to say that it was something that I did, maybe a power issue. The PS3 is on a UPS so that’s not it. I have been in the IT field for over 10 years and this guy started explaining that he knows that a Firmware update did not cause this.
All the PS3 was doing was booting into the system update and giving an error every time. Not letting me do anything but watch it error and start in the update mode over and over. Our thoughts were to clear the FLASH and loop with JTAG and load an older FIRMWARE version. But I was finally able to get into the Hidden Recovery Menu, formatted the HDD, told it to do a System Restore and it also gave an error, this time with a Serious error (no other details provided).
Thinking of anything to un-brick the PS3, I was about to give up. I took it apart thinking to get it ready for the JTAG fix BUT… Here is what I did instead first. I removed the battery. A little, on mine at least, blue standard battery. After that, we shorted the 2 pins on the board that the battery was connected to. DON’T SHORT THE BATTERY ITSELF. Anyway, we got the idea from working on PCs. To clear the BIOS or BOOT password and settings on some systems, removal of the CMOS battery and short the 2 battery PINS. Anyway, I left the battery unplugged and hooked everything back up to at least turn it on. It then started the system setup after a short update. It did update the version to 3.14 so I think that it was just finalizing the install. But there was nothing hanging the update at this point and started the initial system setup. Issue resolved.
I put the COD game back in and though it now requested a SOFTWARE update instead of a FIRMWARE update, it took it without any type of issues. My formally bricked system is now working and playing fine. If your PS3 is bricked by Sonys failed attempt of any update, try this first before you toss it or sell it. Then again, if you don’t want to pay the cost Sony wants to look at it and it is bricked, it will not hurt you to do so. There are many places online to find instructions on how to take your PS3 apart, all I am doing is telling you what got my PS3 out of the Update loop that it was in. I was told that I should offer this fix for sell, but I will not. I will accept any and all donations through PAYPAL (ID jared9901) though if this helps you save your system.
NOTE: This should only be used if your system is OUT OF WARRENTY and you have no intention of sending it back and giving your money to SONY. I cannot and will not be held responsible for any thing that happens if you try this fix. Please note that as long as you follow the directions on taking your PS3 apart correctly and the shorting of the battery, NOTHING will happen to your system other then a possible CHEAP fix. Just don’t be in a hurry taking it apart or skip steps. I have provided you with the fix, the idea of searching for instructions on how to take it apart and etc. All I am telling you is how I fixed the issue that SONY caused and refuses to admit too.
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